Cookies Policy | Trueblue Casino

About cookies

Cookies are small text files that a website may place on your computer, mobile phone, tablet or other device when you visit. They allow the website to recognise your device and remember certain information about your visit. Cookies are commonly used across the internet and can help websites operate, improve performance and provide a more consistent experience.

Some cookies are created and managed by Trueblue Casino. Other cookies may be placed by third-party service providers that support website functions, security, analytics, advertising or other services. The use of third-party cookies is subject to the relevant provider’s own privacy information and settings.

Cookies may be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The length of time a cookie remains may vary according to its purpose and configuration.

Similar technologies

We may also use technologies that perform functions similar to cookies. These can include pixels, tags, scripts, local storage and device or browser identifiers. In this policy, the term cookies includes these technologies where appropriate.

How cookies may be used

Cookies may be used for several different purposes. The cookies used on the website can change over time as website features, service providers and technical requirements change. Their general purposes may include the following:

Keeping the website available and helping its pages, menus and features function correctly.
Supporting account access, session management and other essential account-related processes.
Maintaining security, identifying unusual activity and helping to protect the website, accounts and users.
Remembering preferences, settings and choices so you do not need to enter them repeatedly.
Understanding how visitors use the website, including which pages are viewed and whether links or features are working as intended.
Measuring website performance, identifying technical problems and improving the design, content and usability of the website.
Supporting marketing, promotional or advertising activity where permitted and where the relevant settings or consent requirements apply.
Helping us understand the effectiveness of communications, campaigns or website content.

Essential cookies

Essential cookies are needed for core website functions. They may support navigation, security, account features, privacy choices and other services you request. If these cookies are blocked, some parts of the website may not operate properly, and certain features may be unavailable.

Preference cookies

Preference cookies remember information such as language, display or consent choices. These cookies are intended to make your visit more convenient by retaining settings that you have selected or that help the website provide a consistent experience.

Analytics and performance cookies

Analytics and performance cookies help us understand how the website is used. They may collect information such as pages visited, approximate interaction patterns, browser type, device information, general location information and technical details about a visit. This information is generally used in an aggregated or pseudonymous form to assess performance and improve the website.

Marketing cookies

Marketing cookies may be used to help deliver or measure relevant advertising and promotional communications. They may allow a website or advertising provider to recognise a browser across visits or understand whether a communication has been viewed or acted on. These cookies are not required for the basic operation of the website and may be subject to your consent and available preference controls.

Information collected through cookies

Depending on the type of cookie and how it is configured, information collected may include an online identifier, IP address, device type, browser type, operating system, language, general location, pages viewed, time spent on pages, referring website, actions taken and technical error information. Cookies may also record preferences or consent selections.

Cookies do not necessarily identify you by name. However, information collected through cookies may be combined with other information that we hold or that is provided during your use of the website. Where this occurs, the information will be handled in accordance with our Privacy Policy and applicable privacy obligations.

We do not intend for cookies to replace responsible account controls or identity and age verification processes. If you use account services, additional information may be collected and handled for security, legal, operational and regulatory purposes. Further information about those activities is available in the Privacy Policy and relevant terms.

Third-party services

Some website functions may be provided by third parties, such as security, analytics, payment, customer support or advertising providers. These providers may use cookies or similar technologies on our behalf or in accordance with their own arrangements. Third-party services may process information in countries outside Australia, subject to applicable legal requirements and the provider’s privacy practices.

Your cookie choices

Where available, you can use the website’s cookie banner, preference centre or settings tool to review and manage optional cookie categories. You may be able to accept all cookies, reject optional cookies or select individual categories. Your choices may be stored in a cookie so that the website can remember them.

You can also control cookies through your browser or device settings. Most browsers allow you to view stored cookies, delete existing cookies, block all cookies or block cookies from particular websites. Instructions vary between browsers, so you should consult the relevant browser or device help information.

Blocking essential cookies may affect website availability, security or account functionality.
Deleting cookies may remove stored preferences and require you to make selections again.
Browser-based controls may not remove all similar technologies or affect settings held by third parties.
Your settings may need to be updated on each browser or device that you use.
If you access the website from a different browser or device, the choices saved on another device may not apply.

Where consent is required for optional cookies, we will seek consent through the available website controls. You may withdraw or change your choice where the relevant control is available. Withdrawing consent does not generally affect processing that took place before the change.

Updates and further information

We may update this Cookies Policy from time to time to reflect changes to the website, technologies, service providers, legal requirements or our practices. When changes are made, the updated version will be published on this page with a revised date where appropriate. You should review this page periodically so you remain informed about how cookies are used.

This policy is intended to explain cookie use in clear, general terms. The exact cookies used may vary according to the pages or features you access, the device and browser you use, your privacy choices and changes to the website. Where available, a cookie preference tool may provide more current category information.

For information about how personal information is collected, used, stored, disclosed and managed, please read the Trueblue Casino Privacy Policy. For information about account use, eligibility, safer gambling, transactions and other website rules, please review the relevant terms and policies before using the website.

If you have a question about this Cookies Policy or your available privacy choices, please use the contact or support options made available on the Trueblue Casino website. Do not include unnecessary sensitive information when making an enquiry.